After suffering from a prolonged state of austerity, technology found public universities were ripe for the taking; Newfield discusses how public universities were “easy pickings for private firms that promised to use their technology to deliver more education for less money”. But what happened when that function worked too well? Newfield finds that core educational functions had been outsourced to private firms because their promise of more for less fit “so well into the privatization paradigm”. He also identifies that massive open online courses (MOOCs) are found to be a boon one type of vendor to the university. What other types of vendors existed as well to serve the privatizing needs of the university? Who else was in competition with MOOCs vendors for higher ed buzz?
MOOCs apparently had good intentions behind them, to reach global masses that had “been shortchanged, marginalized, or overlooked by their governments”, and it looked like they were assisting the public college in offering students a higher-quality, creativity oriented education by depending on its ability to help its millions of students actively learn. But I said “looked like”. Though the hope was that technology would allow mass specialization, the actual results were a far cry from that lofty goal.
Nevertheless, Newfield identifies that “the conditions were in place for MOOC firms to leverage public funds with relatively small amounts of private capital”, meaning that MOOC firms came at the right time to integrate themselves into the revenue streams of universities. Though they were able to take advantage of weakened universities, they didn’t necessarily reinvent the wheel. Apparently, most MOOCs were largely “digitalized broadcast lectures on conventional course topics”, “‘chunked’ into bite-sized pieces of four to eight minutes, with interactive quizzes and related features”. Did campus administrators know that MOOCs delivered the same content? Or were they too captivated by national media coverage, the promise of the mass market, the growing list of investors, and the interest in in-house certification results?
Was the culture of privatization so pernicious that university administrators ignored the information asymmetry between the engineers that founded MOOC companies and college learning, teaching practices in the contemporary university, the sociology of public colleges and the range of student and learning needs?
Newfield spends some time discussing the Udacity-Georgia Tech Research Corporation contract. He mentions that the only thing that Udacity brought to the table was its platform branding, that it being a first mover was somehow synonymous with Google’s driverless car. But if the promise of faster, better, and cheaper for higher education couldn’t be given, why did university administrators buy-in? If MOOC advocates were aware that hundreds of millions of people were not getting the education they needed, why were they wholly ignorant of how social, political, or historical obstacles to access would be require more than simply a sufficient use of technology to be addressed?
The chapter sees that the Department of Education sponsored a meta-analysis of studies of online education and found that “students in online learning conditions performed modestly better than those receiving face-to-face instruction”. Apparently this comes from the fact that blended or hybrid courses are better than purely online courses. This was the only source of online advantage. Further, according to Newfield, the MOOC model is ignorant of social differences, particularly ethnic and racial differences, dismisses working faculty, overlooks the history of pedagogical research, and was extremely selective in representing its findings—misrepresenting larger results.